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FAQ

What is the difference between psychological services in New York State and psychotherapy in Ontario?

At BR2HEAL, services vary by location based on licensing regulations:

  • In New York State, services are offered under the license of a Licensed Psychologist. This includes psychotherapy, psychological assessments, formal diagnosis, and consultation. These comprehensive services fall under the regulated scope of practice for psychologists as defined by the New York State Education Department.
  • In Ontario, services are provided under registration as a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO). This scope is limited to talk therapy (psychotherapy) and DOES NOT include formal diagnostic assessments or psychological testing.

What is the difference between psychotherapy and coaching?

Psychotherapy addresses mental health issues and emotional healing through structured therapeutic methods. It is a regulated health service. Coaching focuses on personal growth, motivation, and practical goal-setting. It does not treat clinical mental health conditions and is not regulated in the same way.

What types of therapy do you offer?

We provide integrative, evidence-based services tailored to individual needs. Our approaches include:

  • Cognitive-Based Therapies (e.g., CBT)
  • Experiential Brain-Body Therapies (e.g., Brainspotting)
  • Trauma-informed care
  • Neurodiversity-affirming frameworks

Do you offer services in multiple languages?

Yes, therapy is available in both English and Spanish.

What age groups do you work with?

We work with adolescents (ages 16+) and adults of all ages.

Are your services offered virtually?

Yes, all sessions are conducted via secure, confidential video conferencing. This allows clients in both Ontario and New York State to access care remotely.

Do you offer assessments for Adult ADHD or autism?

Yes, for clients in New York State ONLY. These assessments include interviews, standardized testing, and formal diagnostic reports.

Are your services covered by insurance?

Many extended health insurance plans cover services provided by licensed psychologists (in NY) or registered psychotherapists (in ON). Please confirm your specific coverage with your insurer.

What is your cancellation policy?

We require a minimum of 24 hours’ notice for cancellations. Missed sessions or late cancellations may incur the full session fee.

How do I book the first appointment?

You can book online through our secure client portal at https://br2heal.janeapp.com. A free 15-minute consultation is available for new clients to explore fit and ask questions.  To book ongoing sessions please email us at br2heal.ca@gmail.com

What other services do you offer?

In addition to individual psychotherapy, BR2HEAL offers:

  • Psychological Assessments (in New York State): Comprehensive evaluations for ADHD and Autism concerns in adults.
  • Coaching: Goal-oriented support for career planning, executive functioning, or life transitions (non-clinical).
  • Career Counseling: Exploration of vocational interests, values, and strengths to support decision-making and job satisfaction.
  • Clinical Supervision: For qualifying psychotherapists or professionals in Ontario seeking consultation and support in their clinical work.
  • Free 15-minute consultations: To assess fit and answer questions about services.

Do you offer clinical supervision?

Yes. Supervision is available for qualifying psychotherapists in Ontario. Individual and group supervision formats are offered. To book supervision, please email us at br2heal.ca@gmail.com

What are the costs for your services? Ontario

What are the costs for your services? New York

Do you offer packages at a discounted rate?

Yes, we offer discounted prepaid coaching, career counselling, and clinical supervision packages in both Ontario and New York State to support affordability:

  • Coaching – Ontario
    • 8-session package: $760 CAD + HST per 50-minute ($95 per session)
    • 12-session package: $1,080 CAD + HST per 50-minute ($90 per session)
  • Career counselling – Ontario
    • 4-session package: $480 CAD + HST per 50-minute session ($120 per session)
  • Supervision – Ontario
    • 10-hour package: $1,200 CAD per individual, 60-minute sessions ($120 per session)

Packages are valid for six months, non-transferable, and may be eligible for prorated refunds if discontinued. Packages must be purchased with 50% of cost after the first session, and the remaining 50% after half the purchased sessions.

  • Coaching – New York State
    • 8-session package: $760 USD per 50-minute ($95 per session)
    • 12-session package: $1,080 USD per 50-minute ($90 per session)
  • Career counselling – New York State
    • 4-session package: $480 USD per 50-minute session ($120 per session)

Packages are valid for six months, non-transferable, and may be eligible for prorated refunds if discontinued. Packages must be purchased with 50% of cost after the first session, and the remaining 50% after half the purchased sessions.